2019 Employee Engagement Conference

  • April 16, 2019 8:30 am

This Event Has Finished

Check out some of our great upcoming events

This is the only event in Europe that brings together award-winning; shortlisted entries all in one room. You will be able to learn from best-in-class engagement programmes across a wide range of companies and sectors and understand what pitfalls to avoid along the way. Whilst hearing from world-class thought leaders and the ability to network with industry colleagues.

We will have 20 speakers/presenters organised across a powerful day to maximise the value you receive for the time out of the office. As mentioned, no other event can offer the mix of award-winning campaigns that we can.

We are also keeping each speaker to a short and sharp 20 minutes to present powerful case studies and presentations so that you extract the maximum value from the day.



  • Learn from award-winning companies
  • Unique insight to give your company a competitive advantage
  • Ask questions to solve issues you maybe having
  • Network with peers
  • Meet world class Employee Engagement consultants and technology providers
  • Fully catered event throughout the day


08:30: Registration & Networking Breakfast

09:30: Welcome

09:40: Case Study: 2018 Winner – Company of the Year – PKF Cooper Parry

10:00: Case Study: Visa Europe

10:20: Case Study: Unicef

10:40: Coffee & Networking

11:10: Case Study: Beyond

11:30: Case Study: Post Office

11:50: Case Study: Ocado

12:10: Case Study: Hive HR

12:30: Lunch & Networking

13:30: Panel Discussion

14:30: Coffee & Networking

15:00: Case Study:

15:20: Case Study: First Utility

16:00: Case Study: University of Lincoln

16:20: Drinks & Networking


Laura Anderson – Employee Communications & Experience Manager, Visa Europe

By collaborating with leaders and colleagues across the business, the Employee Communications and Experience team are working to create a culture at Visa where colleagues can thrive. As an employee communications and experience manager, Laura is responsible for leading projects and programmes to inform and engage colleagues across Europe about sponsorships, recognition and Next Generation talent. She also manages communication channels, creates content, advises leaders on employee communications and engagement and is on the Young Professionals committee. Prior to this, Laura was the internal communications manager at Knight Frank and also worked for logistics company UPS holding roles in HR during the London 2012 Summer Olympic Games, business development, and both internal and external communications.

John Townsend – Head of Internal Communications, Unicef

John Townsend heads up Unicef UK’s Internal Communications team. He is passionate about the impact good internal communications can have on an organisation, making a huge difference to culture, productivity and staff engagement. Prior to joining Unicef, John was Head of Internal Communications at The Children’s Society. Previously, he was a senior internal communications specialist at the NSPCC, and part of the communications team at Hilton in the Community Foundation, responsible for engaging Hilton employees across Europe with the charity’s work. Some of his key areas of interest include the power of storytelling, the growth of digital and the role of internal communications in promoting a culture of happiness, productivity and engagement at work.

Kate Rand – People Director, Beyond

Kate is an award-winning People Director for Beyond, most recently shortlisted for HR Director of the year. Beyond is a design and technology ideas company, founded in 2008. They help ambitious companies with strategy, design & technology-based products. Kate regularly speaks at events on HR and business-related topics and produces content for publications including the Forbes HR council. She specialises in advising start-up and growth stage organizations on scaling their structure and people functions, and is passionate about driving a progressive and transformational approach to HR so that the sector can support the businesses of tomorrow in a human-centric way.

Amber Kelly – People & Culture Director, Post Office

Amber started her career in teaching before developing her skills further by becoming an accredited skills and business adviser. She was the first person in the South East of England to complete the SFEDI (Small Firms Enterprise Development Initiative) accreditation. With a strong belief that learning is lifelong, Amber has developed herself in many areas from project management to strategic leadership, coaching and mentoring to most recently when she became a Discovery Insights Practitioner. Amber is the people and culture director for Post Office. Prior to this, Amber worked for Serco Plc as global engagement director for six years. During this time she was seconded to Engage for Success, an industry-led task force created to shine a light on employee engagement, as programme director. This was launched by the Prime Minister at Number 10 in 2011. Amber has been fortunate to have worked with some of the most well-respected thought leaders in business and is regarded as one of the UKs leading experts in employee engagement.

Parmjit Flora – Senior Operations Manager, Ocadoz

Parmjit Flora is a Senior Operations Manager at Ocado where she helps to run Ocado’s inaugural warehouse – CFC1 in Hatfield, Hertfordshire. Parmjit’s life at Ocado started 10 years ago on a management scheme at Hatfield. And following a move with Ocado to their second site in Warwickshire, she’s been back at Hatfield for two years. Parmjit is passionate about developing successful teams and her recent work has focused on creating an open environment where her managers are engaged and developed within the business. The case study due to be presented is an example of what can be achieved with a Senior Team who support and encourage engagement through innovation. As well as holding a degree in Philosophy, Parmjit is a trained business coach and is six sigma qualified.

Anna Krzak – Team Manager, Ocado

Anna has been an outstanding Team Manager at Ocado for over two years. She manages a team of 60 Personal Shoppers on one of CFC1’s busiest floors. After spotting potential improvements that could be made to our new starter on-boarding process, Anna worked to develop a new process, designed to implement those improvements. Her highly innovative approach that utilizes animation and video communication through a social media platform has revolutionized the way our Personal Shoppers join the Hatfield team. New starters are now more engaged and better informed. Anna has also inspired her peers and the CFC1 Leadership Team to take part in her on-boarding program. Anna also qualified as a Veterinary Technician in Poland and is passionate about animal welfare.

Ryan Tahmassebi, Head of Delivery, Hive HR

A highly experienced Business Psychologist, Ryan helps organisations create cultures characterised by positive, healthy and engaged employees.
Ryan partners with Hive’s clients to help embed a new ‘always on’ approach to measuring and improving employee engagement.

Improving the way people experience work is something he is particularly passionate about, playing a leading role in the growth of ‘Good Day at Work’, a wellbeing and engagement network with over 50,000 members in the UK.

Ryan’s previous experience has seen him working with Director level professionals to design and deliver wellbeing and engagement strategies, for organisations including Nestle, Crossrail, and John Lewis. Prior to joining Hive, he was responsible for driving cultural change in an in-house role as Head of Leadership Development at Newcastle Building Society.

Melisaan Foster – Head of Client Delivery, Workbuzz

Melisaan is an experienced consultant in employee communications and engagement with a demonstrated history of working across a variety of sectors and regions. Skilled in communications, employee engagement and inclusion initiatives founded from starting her career in financial and professional services. Melisaan now leads the WorkBuzz team to help businesses build great company cultures by gaining feedback from their people. Melisaan was awarded the Mark of Excellence, Outstanding Young Communicator, CIPR Excellence awards 2018 and is driven to ensure WorkBuzz achieves its vision to improve the working lives of 1 million people by 2022.

Ian Hodson – Head of Reward, University of Lincoln

Ian is the Head of Reward at the University of Lincoln overseeing all aspects of reward including payroll, pensions, employee benefits, HR systems and executive remuneration. Having started his career in finance before moving specifically in to pay and benefits Ian has a background in both the public and private sector having previously worked for Moy Park, Mars, Prudential and Lincolnshire County Council.

A firm believer and champion in the importance of reward strategy as a driver for change and in supporting organisational success, Ian has previously overseen teams that have been acknowledged for their achievements at awards for their innovative work including winning the 2018 Best Voluntary Benefits.

Ian is the current Chair of the Northern Universities Reward Group and a board member of the Education Competencies Consortium.
In 2014 Ian was chosen as the winner of the Pay and Benefits Career Accomplishment Award and also regularly contributes to professional publications.

The venue.

Twickenham Stadium

Whitton Road